Appendix 4 – ISCO List

AI applications in jobs and occupations today

The International Standard Classification of Occupations (ISCO-08) is a system used to classify and organize jobs and occupations around the world. Here are some examples of how different jobs can use one or more of the Applications of AI:

0. Armed forces occupations

0.1 Commissioned armed forces officers

        ◦ improve strategic decision-making by analyzing large volumes of data and identifying patterns and trends.

        ◦ assist in logistics planning and resource allocation.

        ◦ for intelligence gathering and analysis to improve situational awareness.

0.2 Non-commissioned armed forces officers

        ◦ support training and education of new recruits.

        ◦ assist in logistics planning and resource allocation.

        ◦ for intelligence gathering and analysis to improve situational awareness.

0.3 Armed forces occupations, other ranks

        ◦ monitor and analyze mission-critical equipment and systems.

        ◦ improve decision-making and situational awareness during operations.

        ◦ support logistics planning and resource allocation.

1. Managers

1.1 Chief executives, senior officials and legislators

        ◦ analyze large amounts of data to identify trends, patterns and insights that can inform strategic decision-making.

        ◦ automate routine administrative tasks, freeing up executives' time to focus on more important matters.

        ◦ track and predict customer behavior, market trends, and competition.

1.2 Administrative and commercial managers

        ◦ automate data entry and processing tasks such as document management and invoicing.

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

        ◦ analyze customer data and create personalized marketing campaigns.

1.3 Production and specialized services managers

        ◦ optimize supply chain management and inventory control.

        ◦ predict and prevent equipment failures and downtime.

        ◦ streamline production processes and identify opportunities for cost savings.

1.4 Hospitality, retail and other services managers

        ◦ personalize the customer experience by analyzing customer data and preferences.

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

        ◦ optimize staffing schedules and ensure sufficient staffing levels during peak periods

2. Professionals

2.1 Science and engineering professionals

        ◦ simulate and model complex systems and processes.

        ◦ analyze large amounts of data and identify patterns and insights that can inform research and development.

        ◦ automate routine laboratory tasks, freeing up researchers' time to focus on more important matters.

2.2 Health professionals

        ◦ analyze medical imaging data to identify potential health issues.

        ◦ AI-powered chatbots to triage patients and determine appropriate courses of action.

        ◦ optimize patient care and hospital operations, such as predicting patient demand and optimizing staffing schedules.

2.3 Teaching professionals

        ◦ create personalized learning experiences for students, such as adaptive learning platforms.

        ◦ identify areas where students may be struggling and provide targeted interventions.

        ◦ automate administrative tasks, such as grading assignments and managing student records.

2.4 Business and administration professionals

        ◦ automate routine tasks such as data entry, scheduling, and invoice processing.

        ◦ analyze market trends and customer data to inform strategic decision-making.

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

2.5 Information and communications technology professionals

        ◦ automate software development tasks such as code analysis and testing.

        ◦ improve the accuracy and efficiency of network and system management.

        ◦ detect and respond to cybersecurity threats.

2.6 Legal, social and cultural professionals

        ◦ assist with legal research and document review.

        ◦ analyze social media data and identify patterns and insights.

        ◦ AI-powered chatbots to handle customer inquiries and complaints in the legal and cultural sectors.

3. Technicians and associate professionals

3.1 Science and engineering associate professionals

        ◦ simulate and model complex systems and processes.

        ◦ analyze large amounts of data and identify patterns and insights that can inform research and development.

        ◦ automate routine laboratory tasks, freeing up researchers' time to focus on more important matters.

3.2 Health associate professionals

        ◦ analyze medical data and identify potential health issues.

        ◦ AI-powered chatbots to triage patients and determine appropriate courses of action.

        ◦ optimize patient care and hospital operations, such as predicting patient demand and optimizing staffing schedules.

3.3 Business and administration associate professionals

        ◦ automate routine tasks such as data entry and invoice processing.

        ◦ analyze market trends and customer data to inform decision-making.

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

3.4 Legal, social, cultural and related associate professionals

        ◦ assist with legal research and document review.

        ◦ analyze social media data and identify patterns and insights.

        ◦ AI-powered chatbots to handle customer inquiries and complaints in the legal and cultural sectors.

3.5 Information and communications technicians

        ◦ automate routine tasks such as software updates and system maintenance.

        ◦ improve the accuracy and efficiency of network and system management.

        ◦ detect and respond to cybersecurity threats.

4. Clerical support workers

4.1 General and keyboard clerks

        ◦ automate routine data entry tasks, such as invoice processing and record keeping.

        ◦ assist with document management and file organization.

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

4.2 Customer services clerks

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

        ◦ analyze customer data and identify opportunities for improving customer service.

        ◦ automate routine tasks such as appointment scheduling and order processing.

4.3 Numerical and material recording clerks

        ◦ automate inventory control tasks such as tracking stock levels and ordering supplies.

        ◦ detect and prevent inventory errors and discrepancies.

        ◦ analyze supply chain data and identify opportunities for cost savings.

4.4 Other clerical support workers

        ◦ automate routine administrative tasks such as data entry and record keeping.

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

        ◦ analyze data and identify patterns and insights that can inform decision-making.

5. Service and sales workers

5.1 Personal service workers

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

        ◦ analyze customer data and identify opportunities for improving the customer experience.

        ◦ automate scheduling and appointment booking tasks.

5.2 Sales workers

        ◦ analyze customer data and identify potential leads and opportunities for upselling.

        ◦ AI-powered chatbots to handle customer inquiries and complaints.

        ◦ optimize pricing and promotional strategies.

5.3 Personal care workers

        ◦ analyze patient data and identify potential health issues.

        ◦ AI-powered chatbots to assist with patient inquiries and scheduling.

        ◦ optimize patient care and hospital operations, such as predicting patient demand and optimizing staffing schedules.

5.4 Protective services workers

        ◦ analyze surveillance data and identify potential security threats.

        ◦ detect and respond to cybersecurity threats.

        ◦ assist with emergency response and disaster management.

6. Skilled agricultural, forestry and fishery workers

6.1 Market-oriented skilled agricultural workers

        ◦ analyze weather data and predict optimal planting and harvesting times.

        ◦ optimize crop yields and reduce waste.

        ◦ monitor soil health and make data-driven decisions about fertilizers and other agricultural inputs.

6.2 Market-oriented skilled forestry, fishery and hunting workers

        ◦ monitor and track fishing and hunting quotas to ensure sustainable harvesting.

        ◦ optimize fishing and hunting practices for maximum efficiency and sustainability.

        ◦ analyze weather patterns and other environmental factors to inform forestry management decisions.

6.3 Subsistence farmers, fishers, hunters and gatherers

        ◦ optimize subsistence farming practices and improve yields.

        ◦ monitor and track hunting and fishing quotas to ensure sustainable harvesting.

        ◦ identify edible plants and mushrooms for gathering.

7. Craft and related trades workers

7.1 Building and related trades workers, excluding electricians

        ◦ automate tasks such as measuring and cutting building materials.

        ◦ optimize building designs for maximum energy efficiency.

        ◦ monitor and maintain building systems such as HVAC and plumbing.

7.2 Metal, machinery and related trades workers

        ◦ automate tasks such as welding and machining.

        ◦ optimize manufacturing processes for greater efficiency and cost savings.

        ◦ monitor and maintain machinery and equipment

7.3 Handicraft and printing workers

        ◦ automate tasks such as cutting and folding paper for printing.

        ◦ optimize printing processes for greater efficiency and cost savings.

        ◦ monitor and maintain printing equipment.

7.4 Electrical and electronic trades workers

        ◦ automate tasks such as wiring and circuit board assembly.

        ◦ optimize electrical and electronic systems for maximum efficiency.

        ◦ monitor and maintain electrical and electronic systems.

7.5 Food processing, wood working, garment and other craft and related trades workers

        ◦ automate tasks such as cutting and sewing fabric in garment manufacturing.

        ◦ optimize wood-working processes for greater efficiency and cost savings.

        ◦ monitor and maintain food processing equipment.

8. Plant and machine operators, and assemblers

8.1 Stationary plant and machine operators

        ◦ monitor and optimize machine performance for greater efficiency and cost savings.

        ◦ predict maintenance needs and prevent breakdowns.

8.2 Assemblers

        ◦ automate tasks such as parts selection and assembly.

        ◦ optimize assembly line processes for greater efficiency and cost savings.

8.3 Drivers and mobile plant operators

        ◦ optimize routes for greater efficiency and reduced fuel consumption.

        ◦ predict maintenance needs and prevent breakdowns.

9. Elementary occupations

9.1 Cleaners and helpers

        ◦ automate tasks such as vacuuming and mopping floors.

        ◦ monitor and optimize cleaning schedules for greater efficiency.

9.2 Agricultural, forestry and fishery laborers

        ◦ optimize planting and harvesting schedules for greater efficiency and higher yields.

        ◦ monitor soil health and make data-driven decisions about fertilizers and other agricultural inputs.

9.3 Laborers in mining, construction, manufacturing and transport

        ◦ optimize production and supply chain processes for greater efficiency and cost savings.

        ◦ monitor and maintain equipment and machinery.

9.4 Food preparation assistants

        ◦ automate tasks such as food cutting and preparation.

        ◦ optimize cooking and baking processes for greater efficiency and cost savings.

9.5 Street and related sales and service workers

        ◦ optimize delivery routes and schedules for greater efficiency.

        ◦ monitor and predict customer demand to optimize inventory levels.

9.6 Refuse workers and other elementary workers

        ◦ optimize refuse collection and disposal processes for greater efficiency and reduced environmental impact.

        ◦ predict maintenance needs and prevent breakdowns in refuse collection vehicles.

AI has the potential to be used within a wide range of jobs and occupations and it is certain this list will expand over time.

List of AI uses in Standardized Occupations - short list

1. Armed Forces - AI can assist military personnel in a variety of ways, such as by providing realtime analysis and monitoring during operations, and helping to identify potential threats.

2. Business and Administration Professionals - AI can assist business and administration professionals by providing real-time data analysis and monitoring of financial and other business data, automating routine tasks like data entry and scheduling, and providing real-time customer support and analysis.  

3. Cleaners and Helpers - AI can assist cleaners and helpers by automating routine tasks like cleaning and maintenance, and providing real-time monitoring and feedback to optimize efficiency and reduce waste.

4. Clerical Support Workers - AI can be used to automate routine tasks such as data entry, scheduling, and customer service, freeing up time for more complex tasks and improving accuracy.

5. Craft and Related Trades Workers - AI can assist craft and related trades workers in a variety of ways, such as by helping to design and create more precise and efficient tools and machinery, or by providing real-time feedback and monitoring during the production process to ensure quality control

6. Creative and Performing Artists - AI can assist creative and performing artists by providing real-time monitoring and analysis of audience data, automating routine tasks like scheduling and billing, and providing personalized recommendations based on audience preferences and behavior.

7. Elementals of Travel Accommodation and Support Services - AI can assist workers in travel and hospitality industries by providing personalized recommendations and promotions based on customer data, automating routine tasks like scheduling and data entry, and providing real-time customer support and analysis. 

8. Elementary Occupations - AI can assist in tasks such as cleaning, maintenance, and security by automating routine tasks and providing real-time monitoring and feedback to improve efficiency.    

9. Elementary Workers Not Elsewhere Classified - AI can assist workers in this category by providing real-time monitoring and analysis of production processes, assisting in quality control, and automating routine tasks like data entry and scheduling.

10. Health Professionals - AI can assist health professionals in many ways, such as by providing real-time analysis and monitoring of patient data, helping to identify potential health risks, and assisting in the development of new treatments and therapies.

11. Health Associate Professionals - AI can assist health associate professionals, such as radiographers and laboratory technicians, by automating routine tasks like data entry and sample analysis, and providing real-time monitoring and analysis of patient data.

12. Hospitality, Retail and Other Services Managers - AI can assist managers in hospitality, retail, and other service industries by providing real-time monitoring and analysis of customer data, automating scheduling and billing tasks, and providing personalized recommendations based on customer preferences and behavior.

13. Information and Communications Technology (ICT) Professionals - AI can assist ICT professionals in many ways, such as by automating routine tasks like data entry, providing real-time monitoring and feedback during software development, optimizing network management, and cybersecurity monitoring.

14. Journalists, Editors and Other Media Professionals - AI can assist media professionals by providing real-time analysis and monitoring of news and social media trends, assisting in content creation and distribution, and providing personalized recommendations based on audience preferences and behavior.

15. Legal, Social and Cultural Professionals - AI can assist legal, social, and cultural professionals in many ways, such as by providing real-time data analysis and monitoring during legal proceedings, automating routine tasks like document review, and providing real-time monitoring and analysis of social and cultural trends.

16. Legislators, Senior Officials, and Managers - AI can be used to assist in decision-making processes and help managers to analyze large amounts of data to inform business strategies.

17. Personal Care Workers - AI can assist personal care workers by providing real-time monitoring and analysis of patient data, assisting with medication management, and providing personalized care recommendations based on patient health data.

18. Personal Care and Related Workers Not Elsewhere Classified - AI can assist personal care and related workers not elsewhere classified, such as social workers and community health workers, by providing real-time monitoring and analysis of patient data, automating routine tasks like scheduling and data entry, and providing personalized care recommendations based on patient health data.

19. Personal Service Workers - AI can assist personal service workers by providing real-time monitoring and analysis of customer data, automating scheduling and billing tasks, and providing personalized recommendations based on customer preferences and behavior.

20. Plant and Machine Operators and Assemblers - AI can assist in the operation and maintenance of complex machinery, and provide real-time monitoring and feedback to optimize production processes.

21. Process, Plant and Machine Operators in Food and Related Products Processing - AI can assist operators in food processing by providing real-time monitoring and analysis of production data, assisting in quality control, and optimizing production processes for greater efficiency and reduced waste.

22. Professionals - AI can assist professionals in many industries by automating routine tasks, providing real-time feedback and analysis, and enhancing accuracy and precision in decision-making. For example, AI can be used to assist doctors in diagnosing and treating patients, or to help engineers design more efficient structures and machines.

23. Protective Services Workers - AI can assist protective services workers by providing real-time monitoring and analysis of security data, assisting in threat detection and response, and providing real-time analysis of emergency situations.

24. Protective Services Associate Professionals - AI can assist protective services associate professionals, such as security guards and safety inspectors, by providing real-time monitoring and analysis of security data, assisting in threat detection and response, and providing real-time analysis of emergency situations.

25. Science and Engineering Professionals - AI can assist science and engineering professionals in a variety of fields, such as by providing real-time data analysis and monitoring during experiments, optimizing manufacturing processes, and assisting in the design of new materials and technologies.

26. Service and Sales Workers - AI can be used to improve the customer experience in service and sales roles.  AI can assist sales and service professionals by providing personalized recommendations and promotions based on customer data, automating routine tasks like scheduling and data entry, and providing real-time customer support and analysis. For instance, AI-powered chatbots can help to answer customer inquiries quickly and efficiently, while also freeing up human workers to focus on more complex tasks. AI can also be used to personalize marketing messages and promotions based on individual customer preferences and behavior.

27. Skilled Agricultural, Forestry and Fishery Workers - AI can be used to optimize agricultural, forestry, and fishery operations, from planting and harvesting to monitoring and predicting environmental factors that affect crop growth and yield. AI can also be used to develop new sustainable practices and to monitor and reduce the environmental impact of these industries.

28. Sports and Fitness Workers - AI can assist sports and fitness workers by providing real-time monitoring and analysis of athlete data, assisting in injury prevention and rehabilitation, and providing personalized training recommendations based on individual performance data.

29. Teaching Professionals - AI can assist teaching professionals in a variety of ways, such as by providing personalized learning experiences for students, automating grading and other routine tasks, and analyzing student data to inform teaching strategies.

30. Technicians and Associate Professionals - AI can help technicians and associate professionals in many ways, such as by providing real-time monitoring and feedback during production processes, assisting in the maintenance and repair of complex machinery or equipment, and optimizing supply chain management.